Refund policy

For the safety and hygiene of our customers, we do not accept returns or exchanges on our products. Once opened, they cannot be reused or resold. All sales are final. If you believe you received a damaged or incorrect item, please contact us at Lalalureoffice@gmail.com within 7 days of delivery. Include your name, order number, photos, and an explanation, and our team will be happy to review your request to determine if a refund or replacement is appropriate.